Want a new role in the new year? Here’s an exceptional opportunity to lead Marketing, Communications and Engagement at Volunteering WA.
If you’re passionate about making a difference and enjoy working on stimulating and significant projects with a diverse range of stakeholders, we have an exciting opportunity for you. At Volunteering WA, we understand the importance of work-life balance. We offer a hybrid workplace with flexible working hours and five weeks’ annual leave.
Join us in 2027 in our mission to empower people and communities to enrich Western Australia.
About the role
Bring your passion for volunteering and the community services sector to Volunteering WA.
As Manager, Marketing, Communications and Engagement, you are responsible for the end-to-end management of marketing, media and events and initiatives across Volunteering WA, as well as supporting effective external relationship management.
Reporting to the Executive Manager of Strategy and Development, this pivotal role works to achieve Volunteering WA’s strategic priorities through effective engagement, communications and relationship management.
In this role you will develop and deliver Volunteering WA’s strategic internal and external communications and events plan, ensuring effective brand management, stakeholder liaison and thought leadership through a variety of internal and external channels. This includes responsibility for arranging and holding major events such as an annual Awards ceremony and State Conference whilst also building collaborative relationships with our corporate and not for profit partners in support of impactful volunteering. You will also provide leadership to a team member, fostering the Volunteering WA values and a positive culture.
As Head of the Marketing, Communications and Engagement functions, you are responsible for managing three streams:
- Marketing: oversees brand management, collateral development, event and conference management and related fundraising.
- Communications: oversees digital communications channels such as website, EDM and social media, and developing a media outreach strategy.
- Engagement: identifying all touch points with internal and external stakeholders and implementing and ensuring an holistic and proactive approach to building positive relationships and communicating the Volunteering WA brand effectively.
Responsibilities include (but are not limited to):
- Create and deliver a clearly articulated Marketing, Communications and Engagement strategy to profile and promote Volunteering WA and volunteering in Western Australia to its diverse target audiences.
- Lead, design and implement the end-to-end project management of key annual event programs, and once off events and activations (including our annual gala Awards evening and bi-annual State Conference, next one to be held in Oct/Nov 2027).
- Establish and maintain productive relationships with relevant partners, clients and collaborators as part of strategic stakeholder engagement. This includes with Volunteering WA clients – both not for profits and corporate organisations – Government representatives and Ministers (relevant to their involvement in major events – see note below), the media, national committees, creative agencies, event suppliers and others.
- Manage and support the production of external publications and marketing assets including the Annual Report, Project Reports and end-to-end campaign material.
- Maintain, update and manage the ongoing development of key tools such as websites and other applications; as well as managing all social media platforms.
- Collaborate with cross-functional teams to align and support marketing and communication efforts and protect and manage the Volunteering WA brand internally and externally, consistent with overall business goals.
Please note that this role does not encompass government relations, policy writing or political advocacy.
The details
- This is a Permanent Full-Time position (37.5 hours per week)
- Plus 12% employer superannuation contribution
- Plus PBI salary packaging
- 5 weeks annual leave entitlement
Why work with us?
- Flexible and rewarding work environment – Enjoy a flexible workplace where wellbeing and work–life balance are genuinely valued, a centrally located East Perth office, and a supportive and inclusive team environment.
- Attractive salary – Receive a competitive salary, 12% superannuation and salary packaging of up to $18,549 in additional tax-free pay each year.
- Additional benefits – Enjoy five weeks’ annual leave, including one week during our Christmas office close-down, plus birthday leave, professional development opportunities and access to an Employee Assistance Program.
- Be part of a passionate team – Work alongside like-minded people committed to strengthening Western Australia’s volunteering sector.
- Volunteer – Receive up to one week of paid leave each year to support your volunteering, including an all-staff volunteering day.
About you
You will bring:
- Tertiary qualifications or equivalent experience in communications/marketing, public relations, journalism or a related professional field.
- At least five years’ professional experience in a relevant/related role.
- Sound leadership skills to support a high functioning and professional team.
- Professional writing skills with strong interpersonal communication skills, and the ability to influence and negotiate effectively.
- Demonstrated ability to collaborate at the CEO and Executive level – internally and externally – as part of establishing and maintaining strategic stakeholder relationships.
- Outstanding problem-solving skills and capacity to exercise sound judgement.
- Experience in arranging and delivering large and complex events or projects on time and to budget.
- Strong organisational skills, with a high degree of attention to detail and the ability to self-manage multiple projects/requests concurrently, to a high standard and within agreed deadlines and budgets.
- High level computer literacy skills – including in the use of AI – and contemporary social media skills as well as experience in website development and management.
Importantly:
- This role may require travel within the Perth Metro and regional areas on occasion. A current and valid WA driver’s licence is therefore necessary.
- This role also requires work in the evenings and on weekends a few times each year as part of supporting our flagship – or other key volunteering – events.
- To ensure the safety of our community members, we require you to obtain a National Police Certificate. Volunteering WA will pay for this application.
