Promoting and Attracting Volunteers

How to promote your volunteer roles

Before writing and advertising your volunteer roles consider the requirements of the role and how you can attract the right people.

It’s important to make sure the right person for the role is chosen regardless of their age, gender, disability, race, sexual orientation, pregnancy and family responsibilities.

When promoting your volunteer roles make sure you use language and an approach that reflects this so potential volunteers know they will be treated equally.

  • Understand what makes your existing volunteers tick – so you have a better idea of how to attract new volunteers and keep them motivated to keep coming back.
  • Review how you advertise and promote volunteering roles – are they engaging, are you advertising in the right place, do you share enough detail about the role, and why someone might want to volunteering with you?
  • Review existing volunteer roles – do they need a refresh to include new duties, is the time commitment matched to the type of role, is there opportunity to edit or create roles with more flexibility that can attract different people.

 

Volunteer Position/Role Descriptions

A Volunteer Role/Position Description outlines the expectations and duties of the volunteer role – it tells people about the role.

When creating role descriptions think about the type of volunteer you need, the skills, qualifications, qualities and experience they need to have and what they will gain.

Once volunteers have been recruited, you can use the role description to assess if all tasks are being done and establish accountability so that performance can be evaluated and constructive feedback given.

Explore further articles on designing volunteer programs and roles, and tips for engaging with different demographics.

Write an engaging volunteer advert

The role advert, is what you publish on your website, volunteer search directories, and share with people – it sells people on why they want to apply for your volunteer role.

The advert is your opportunity to grab a person’s attention, so they learn more about your organisation and the role.

You might include:

  • An eye-catching role title that summarises the role into a a couple of words – so it gets someone’s attention as they’re looking through lists of available opportunities.
  • You organisation’s mission, passion, and purpose – and how people can make an impact by being a part of your volunteer program.
  • Highlight key responsibilities and tasks to give people a clear sense of the role – you can include a link to the formal role description in the advert, or share once they’ve expressed interest.
  • Clarity around any time expectations, and location.
  • Required skills, experiences or qualities you’re looking for.
  • Any required licenses, clearances – and whether you can support.
  • Supervision, support, reimbursements, development, and recognition opportunities.
  • Importantly, the advert sells why a person would want to volunteer with you. This is your moment to share how your work makes a difference to the community, how volunteers directly contribute, and what a person can expect to get out of volunteering with you.

Channels for promoting and advertising volunteer roles

Word-of-mouth – Get into your community and tell people about the great work your organisation does and ask them to help. Involve your existing volunteers and encourage them to be ambassadors, and share photos with friends and families to bring in more people.

Online Recruitment – Members of Volunteering WA can use the national volunteer recruitment portal VIKTORLite to advertise available volunteer opportunities. These will then be displayed on the Volunteering WA website, SEEK Volunteer and GoVolunteer.

Social Media – Share photos, videos and stories about your work and volunteers across different channels. Simple and real stories are best – and if you’re not sure where to start, ask one of your volunteers to help show you how.

Different social media platforms reach different demographics – but this doesn’t mean you always need different content across each channel because people are also children, parents, siblings, friends and colleagues of different audiences.  e

Very broadly….

  • Linkedin is 25-70+ year old professionals: this audience might have less time, but can contribute through short-term or once-off volunteering, employee volunteering, skilled and board roles.
  • Facebook 35 – 90+ year olds: who are on Facebook to chat with friends and family, or participate in different hobby and community groups.
  • Instagram 12 – 40 year olds: very visual, great for sharing photos and simple videos that highlight your work rather than text or and flyers.
  • TikTok core ages 16 – 29 year olds: sharing simple trending videos or stories. Opportunity for lots of reach, and sharing.

Website – your website is typically where all your other promotional channels lead back to. Check that the page(s) your promotion brings people to is clear to read, has a couple volunteer photos and quotes, links to where they can learn more about your work, and of course the link to your volunteer advert, role description and how to apply.

Information Sessions, Expos and Open Days – Invite people to experience what you do with an open day or taster session. Visit schools, community days, shopping centres, and university expos and guilds to promote your work. Recruit volunteers to help you.

Social Volunteering & Corporate Volunteering – need extra hands for a few hours? You could organise a once-off volunteering activity for members of the public, families, or local businesses. It could become a regular event (e.g. tree planting days, sorting and packing stationery, cooking days), or just a once-off activity that gets new people learning about you (e.g. a community busy-bee or event volunteers).

Printed and Digital Flyers/Posters/Newsletters – Distribute details about your work and volunteering with flyers, posters, or newsletters. You could create an e-newsletter that alerts people if roles become available.

Walk-in Volunteers – Talk to them about their skills and what they can offer and consider how you could involve them. If they have a genuine interest to support your organisation find ways to involve them.

Volunteer Search Widget – Add our volunteer search widget to your website which allows you to showcase your available opportunities and visitors to your website to search, view and express interest in these volunteer roles all without leaving your website.

Connect with a Volunteer Resource Centre (VRC) – Your local VRC can provide a range of services to help you recruit volunteers.